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Have a question? We’ve got you covered. At Tierra Musa, we believe in making your experience as elegant and seamless as our designs. Below are clear answers about our craftsmanship, sustainability, delivery, and more — everything you need to feel assured about your luxury talisman.
Our talismans (handbags) are crafted from luxurious, sustainable, and repurposed materials. We prioritize environmental responsibility without compromising on quality and elegance.
Our designs merge Latin American cultural heritage with sustainable practices. Each piece is handcrafted by women artisans, using materials that tell a story — your purchase supports craftsmanship, empowerment and sustainability.
To preserve the beauty of your Tierra Musa handbag, avoid exposure to harsh chemicals, direct sunlight for extended periods, and store it in a dust bag when not in use. Clean gently with a soft cloth.
Orders are processed and shipped within 48 hours (2 business days). Once processed, you can expect delivery in 3-5 business days for standard shipping.
Our talismans (handbags) are crafted from luxurious, sustainable, and repurposed materials. We prioritize environmental responsibility without compromising on quality and elegance.
No, we do not require a signature upon delivery for standard shipping orders. If you’d prefer a signature at delivery, you can request this by contacting our customer service team.
Yes. Shipping insurance is included with every order to protect your package against loss or damage during transit.
Yes. Once your order has been shipped, you will receive a tracking number via email so you can follow its journey.
