Last Revised March 22, 2024
At Tierra Musa, we are committed to providing a seamless and efficient shipping experience for our customers. Please review the following information regarding our shipping and handling policies:
1. Shipping Methods:
- We offer standard shipping for all orders.
2. Shipping Costs:
- We charge a flat rate for standard shipping, regardless of order size or weight.
3. Shipping Timeframes:
- Orders typically arrive within 3-5 business days after they have been processed and shipped.
4. Handling Time:
- Orders are processed and shipped out within 48 hours (2 business days) of being placed.
5. Shipping Restrictions:
- We currently ship to all locations within our shipping regions. However, there may be restrictions on shipping to certain remote areas.
6. Tracking:
- We provide tracking information for all orders. Once your order has been shipped, you will receive a tracking number via email.
7. Shipping Insurance:
- For added peace of mind, shipping insurance is included with every order. This protects your package against loss or damage during transit.
8. Signature Requirement:
- We do not require a signature upon delivery for standard shipping orders. However, if you would like to request a signature requirement, please contact our customer service team.
Please note that delivery times may vary depending on factors such as weather conditions and holidays. Tierra Musa is not responsible for delays caused by shipping carriers.
If you have any questions or concerns regarding shipping and handling, please don’t hesitate to contact our customer service team for assistance.
Thank you for shopping at Tierra Musa.
